7/23/2023 0 Comments Coffee commercial vienna italy![]() Panel Discussion Navigating the industry’s in-room entertainment innovation In writes opinion articles, in a monthly base, about tech applied to the Hospitality field. Eyefortravel, The Empowerment of Internet 2.0 in Hospitality and Tourism, 2007. 7th Circle Conference – eServices and strategy in the Hospitality Industry: The Altis Hotels Business Case, 2010. Algarve Summit – Disrupt’22 – Hyper- Personalization in Hospitality, 2022. His main publications, and speech are: IGI Global Publication Book: Optimizing Digital Solutions for Hyper-Personalization in Tourism and Hospitality, 2022. In the past 17 years, in the PhD studies, João Pronto his collaborating with some of the main Hotel Chains in Portugal. Now a days, we call to this approach hyper-personalization in tourism and hospitality. His research in master’s degree, (2002) was about an Expert System (an Artificial Intelligence System) that provides to the Tourists a dashboard where they can choose thematic pics and videos, and the System reply to the Tourist, personalized tourist services based in the Tourist aims and behaviors. He teaches and research mainly the workflows of Hyper-personalization processes, Unified Communications, and tech innovations in the Hospitality Field, as In-Room entertainment innovation. Joao Pronto is IT Professor at ESHTE - Estoril Higher Institute for Tourism and Hotel Studies, the main Hospitality University in Portugal, since 1996. ![]() Roberto’s interests are enterprise architecture, emerging technologies, real time data streaming, Data platforms and adoption of AI/ML.Ĭase Study: Developing an in-house real-time data streaming platform (MDP) and cutting integration costs His main focus in Valamar is digital strategy and transformation of the company, future software architecture, technologies and delivery of strategic digital projects. ![]() in delivering outsourced software projects, setting up outsourced operations, improve development process, developing new products and introducing release process into organizations. He has worked as Developer, Technical Lead, Architect, Delivery Manager, Director (in the USA, Ireland, India, Austria, Slovenia, Croatia) with HP, Vodafone, Mobitel, BT, O2, Danieli etc. Roberto is highly technical, dedicated and result oriented senior software director with a successful track record in the sourcing and delivery of software projects, complex products and data services launches for Enterprise Clients. Roberto Gobo is the Director of digital strategy and technology in Valamar Riviera, the largest and leading tourism company in Croatia (7,000 employees), which – in its 61 hotels, resorts, camping sites – can simultaneously accommodate 58.000 guests. Panel Discussion Unlocking the power of data to increase overall revenue Raimund lives in Munich with his family and has a BA in Business with a major in Finance Management and Sales & Marketing from Hamburger Fernhochschule. A keen coach and consult to hotels in the area of revenue management, he provides hotel members with global market intelligence data to increase business from both feeder and emerging markets in order to maximize the hotels but also the brand’s income and profit. Raimund is CRME certified by HSMAI and has been a proud member of HSMAI DACH Advisory Board since May 2022. In 2016, Raimund joined Preferred Hotels & Resorts as Director of Hotel Revenue Optimization, supporting over 45 independent member properties across Central & Eastern Europe. ![]() Raimund has worked in various roles during his diverse career including reservations management, conventions sales agent, and director of revenue management for hard brands including Hilton, Accor, and Starwood. Raimund has worked in the hospitality industry for over 20 years and has both strong on-property operational expertise as well as multi-property and regional capabilities.
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